Office Policies
We are open to serve you, answer questions or schedule an appointment during the following hours:Monday and Tuesday: 9 a.m. – 6 p.m. Wednesday and Friday: 7 a.m. – 4 p.m. Thursday (Business office only): 9 a.m. – 4 p.m. Mission Our mission is to provide the best in orthodontic care in a professional but friendly environment. We strive to treat our patients efficiently and comfortably. We use the latest in diagnostic and treatment technology and sterilization. We respect privacy and adhere to HIPAA federal guidelines. Appointments Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee. Insurance Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them. |
