Office Policies

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Braces_Girl_2.jpgThe Doctors and staff at Bowers Orthodontic Specialists strive to provide a fun, friendly and professional office environment for all of our patients. Here you can find any information you may need about our Bloomington, Illinois office policies. If you read the below information and have any further questions about our mission or insurance and appointment policies please do not hesitate to contact us. Our team is always available to answer any questions that you may have about our practice or anything about the orthodontic process.

Mission

Our mission is to provide the best in orthodontic care in a professional but friendly environment. We strive to treat our patients efficiently and comfortably. We use the latest in diagnostic and treatment technology and sterilization. We respect privacy and adhere to HIPAA federal guidelines.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your third appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

Contact Your Bloomington Orthodontists Today!

If you believe that your child or yourself may be a candidate for orthodontic treatment and you are in Bloomington, Lincoln, Pontiac or anywhere in Central Illinois, we encourage you to browse our website for more information. To make an appointment with Dr. Bowers please contact our Bloomington office. We are always looking to welcome more patients into the Bowers Orthodontic Specialists family!